Agro - <<investigating>> – Incident details

All systems operational

<<investigating>>

Resolved
Degraded performance
Started about 2 years agoLasted 7 hours 30 minutes

Affected

Agro Comercialização

Degraded performance from 8:30 PM to 11:00 PM, Operational from 11:00 PM to 4:00 AM

Agro Trading API Service

Degraded performance from 8:30 PM to 11:00 PM, Operational from 11:00 PM to 4:00 AM

Serviço de Interface de Agro Comercialização

Degraded performance from 8:30 PM to 11:00 PM, Operational from 11:00 PM to 4:00 AM

Serviço de Minuta de Agro Comercialização

Degraded performance from 8:30 PM to 11:00 PM, Operational from 11:00 PM to 4:00 AM

Serviço de Consultas de Agro Comercialização

Degraded performance from 8:30 PM to 11:00 PM, Operational from 11:00 PM to 4:00 AM

Agro FitoSaaS

Degraded performance from 8:30 PM to 11:00 PM, Operational from 11:00 PM to 4:00 AM

Updates
  • Resolved
    UTC
    Resolved

    The situation was resolved and services were normalized. We appreciate your understanding and collaboration.

  • Monitoring
    UTC
    Monitoring

    The system is now available for use. We are monitoring the situation and will communicate again soon. We appreciate your patience.

  • Identified
    UTC
    Identified

    We have identified the cause of instability on our platform and are working to resolve it quickly. We appreciate your understanding and patience.

  • Investigating
    UTC
    Investigating

    We are investigating an instability on our platform. Our team is working to resolve the issue quickly. We appreciate your patience.